Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

DecorFly
Feedback Rating:
Lifetime 4 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (1 ratings)
Positive Neutral Negative Total Ratings
75% 0% 25% 1
Recent Feedback
1 out of 5''Buyer decided to not sell the item at the price advertised.''
Date: 5/20/2013     ListingID: 244071870
5 out of 5''I received fast shipping and product arrived in great condition! This seller went above and beyond to help me understand how to assemble, and I am impressed with the personal response I got - not just a customer service rep - a person who cared!!!''
Date: 1/19/2013     ListingID: 244071832
5 out of 5''Items arrived quickly & as-advertised. Great marketplace seller. A+''
Date: 1/11/2013     ListingID: 256196848
5 out of 5''Shipped fast in less than 48 hours, received new as stated in perfect condition. Love this seller!''
Date: 1/1/2013     ListingID: 244071859

Seller Description
DecorFly is brought to you by people with multiple years in home furnishings industry. We offer huge variety, fast shipping and exceptional customer service. Our goal is to earn your trust and be your N1 store for all of your home furnishing needs.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
RETURN POLICY
-If your order came in damaged, defective, or incomplete, DecorFly will send you the needed parts or a new replacement at absolutely no cost to you! Simply email us with a picture of the damage and a detailed description of the problem.

If you wish to return or ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Illinois state residents are subject to sales tax.
Customer Service
Tel: 1-312-394-0943
Hours: 9:00am-5:00pm
Email: help@DecorFly.com

Mailing Address:
6801 W. Dempster St
Morton Grove, IL 60053
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