Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Home Controls
Feedback Rating:
Lifetime 29 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (9 ratings)
Positive Neutral Negative Total Ratings
90% 3% 7% 9
Recent Feedback
5 out of 5''Great transaction, fast shipping!''
Date: 9/30/2014     ListingID: 352252158
5 out of 5''Arrived within promised time range. Product works as expected.''
Date: 4/2/2014     ListingID: 240908535
5 out of 5''This product has worked well, easy to use, plug and play. No problems!''
Date: 1/22/2014     ListingID: 234191677
5 out of 5''I had a small problem with this product but the company worked with me to correct the issue painlessly. I would buy from them again.''
Date: 1/21/2014     ListingID: 218104535
5 out of 5''Product arrived on time and in great condition. What else can one ask for?''
Date: 12/9/2013     ListingID: 213470008
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Seller Description
Home Controls is a premier national distributor of comprehensive, unique home automation systems. Whether you are a professional installer or a do-it-yourselfer, Home Controls carries the supplies and provides the expert support you need. Home Controls offers whole home automation, smart home systems, remote lighting and appliance controls, home security and video surveillance, home theatre, audio and video distribution, networking, telephones and intercoms, climate controls, central vacuums, structured wiring systems, installation tools and accessories, home health tech, and so much more. Based in San Diego, CA, Home Controls has been an industry leader since 1989.

Home Controls Gurantees

No-Hassle Returns – Guaranteed! Returns processed with urgency (typically within one business day from when return is received). We even give your money back the same way you paid … no house credits to keep track of.
Fast Shipping – Guaranteed! Lightning-fast same-day shipping on in-stock orders placed by 2pm PT.
FREE Tech Support – Guaranteed! High quality technical support, product advice, pre-designed systems before and after a sale, and more. Even custom system designs are FREE with a small product deposit.
Friendly Service – Guaranteed! The friendliest, most helpful service available, backed by the President of Home Controls. We promise to treat you with care and respect before and after the sale, or our President, Ken Kerr, will step in and help you himself.
We Listen – Guaranteed! Your feedback is taken very seriously and we welcome your input. If there is anything we can do to make your experience with us better, please don’t hesitate to let us know! Comment through email, by phone, though our online forms, or rate us with a quick 2 question survey. Get involved by subscribing to our Home Controls Blog where you can post comments, emailing your project images to the webmaster, or even stopping by our headquarters for a chat
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Merchandise returned within 45 days of purchase with the appropriate Return Authorization number will receive a full product cost refund or credit, provided it is in perfect un-used condition in original undamaged and unmarked packaging, and is complete with all instructions and warranty card. Defec ...read more
Shipping Info
Home Controls takes great care in the packaging and shipping of our products to you. Expect excellent quality every time!

We offer Lightning-fast same-day shipping on in-stock products on most orders received before 2 p.m. Pacific Time. Our huge inventory assures you the most-ti ...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1-800-266-8765
Hours: 7:30am-5:00pm PST Monday-Friday
Email: service@homecontrols.com

Mailing Address:
8525 Redwood Creek Lane
San Diego, CA 92126
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