Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Smart Shop Online
Feedback Rating:
Lifetime 401 ratings
 
Feedback Rating Summary (last 12 months)
4.76 stars (107 ratings)
Positive Neutral Negative Total Ratings
94% 1% 5% 107
Recent Feedback
2 out of 5''Order was canceled without the seller in SF telling me so. After getting an email that my order was on its way I happened to look at my bank statement to see that the order was refunded. Then I logged into Rakuten and confirmed which *was* helpful.''
Date: 1/27/2015     ListingID: 281836145
5 out of 5''The delivery was quick.''
Date: 1/19/2015     ListingID: 304632553
5 out of 5''Fast shipping.''
Date: 1/15/2015     ListingID: 337799840
4 out of 5''Product arrived on the time stated, it took 3 days for it to ship initially''
Date: 1/15/2015     ListingID: 281837418
5 out of 5''Great price, quick shipping!''
Date: 1/12/2015     ListingID: 326446443
See all Feedback

Seller Description
Exact-Deal strives to provide you with superior customer service, prompt and reliable shipping, and the highest quality products with the best prices. When purchasing from us, you can find relief in knowing that your order will go smoothly without complications from a company you can trust. If something does comes up, we are there to help you every step of the way.

We are a dedicated company focused on fulfilling our customer's needs and exceeding their expectations. We believe the key to becoming a successful company is to keep our customers happy and by providing a service that keeps them coming back for more.

You can confidently place your order with us here at Exact-Deal knowing that your order will be delivered on time and in mint condition.

We appreciate your business and thank you for choosing Exact-Deal.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All returns and exchanges must be made within 30 days from the purchase date. Returns or exchanges requested more than 30 days after the purchase date will require the customer to deal directly with the particular manufacturer. For all returns and exchanges, please include all packaging materials ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1-415-826-6688
Hours: Monday – Friday, Sunday 9:00AM – 5:00PM
Email: buyexactdeal2010@gmail.com

Mailing Address:
Exact-Deal
1661 Tennessee St, Unit 3Q
San Francisco, CA 94107
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