Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Mobile Karma
Feedback Rating:
Lifetime 44 ratings
 
Feedback Rating Summary (last 12 months)
3.8 stars (30 ratings)
Positive Neutral Negative Total Ratings
66% 5% 30% 30
Recent Feedback
1 out of 5''I tried for a month to activate the phone. I checked the IMEI and it´s black listed by Verizon. Mobile Karma refused to accept a return because 30 days warranty expired. Rakuten took imediate action and helped me get reimbursed. ''
Date: 6/27/2014     ListingID: 336445334
1 out of 5''Not accuracy description. Received non-genuine accessories. Still locked and average condition although description stated unlocked and very good condition. Requested replacement but force to return for refund. Never buy from this seller again.''
Date: 6/15/2014     ListingID: 336445334
5 out of 5''Good seller item received as described finally''
Date: 5/15/2014     ListingID: 336445334
5 out of 5''delivered quickly actiavated no problem thank you ''
Date: 4/26/2014     ListingID: 326823698
5 out of 5''Love the phone thank you''
Date: 4/17/2014     ListingID: 282291827
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Seller Description
Mobile Karma is the preeminent seller of refurbished and new cellular phones, tablets, and mobile accessories. By offering used phones and tablets we are encouraging the reuse of fully functional electronic devices and supporting a more sustainable form of corporate and customer conduct. We also take great care and give utmost attention to our products and customer service, so that when the time is right for you to buy a phone, tablet, or mobile accessory we're ready to help!

We are also a seller committed to sustainable conduct. By offering certified pre-owned phones, netbooks, and laptops we are enabling the further use of mobile devices and preventing the otherwise discarding of these electronic devices to landfills.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We offer a 30 day warranty on most items. Please see the product listing for specific warranty information. If you believe the item you received is not as described, please notify us within 10 days of the delivery date. If the product is defective, a refund will be offered if contacted within the sp ...read more
Shipping Info
Shipments are processed Monday - Friday except on Holidays. All orders are shipped using the Standard shipping method unless otherwise noted within the listing. Upgraded shipping options may be available at an additional cost.
Tax Policy
Michigan residents are subject to sales tax.
Customer Service
Tel: 1-800-456-9624
Hours: 9am to 4pm EST, Monday through Friday
Email: mobilekarma@recellular.com

Mailing Address:
Mobile Karma
1194 Oak Valley Drive
Suite 80
Ann Arbor, MI 48108
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