Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Survival Metrics
Feedback Rating:
Lifetime 5 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
80% 20% 0% 1
Recent Feedback
5 out of 5''Excellent customer service and personal touch. Will definitely shop with them again! Deserve a10! ''
Date: 12/6/2013     ListingID: 255259296
3 out of 5''I received the item broken and defective. The item was labeled broken and defective even at the USPS. I contacted the seller but has not replied or emailed yet. Waiting for a replacement''
Date: 7/12/2013     ListingID: 283163800
5 out of 5''I was surprised and pleased at how quickly this product arrived. I hope that I will not have to learn how well this product works. It is for use on traumatic injuries. However, it has an excellent reputation.''
Date: 6/28/2013     ListingID: 237704698
5 out of 5''Arrived quickly and in good condition. No problems with this merchant''
Date: 4/22/2013     ListingID: 255253471
5 out of 5''Just what I was looking for, prompt delivery, even free shipping. Top Notch''
Date: 2/25/2013     ListingID: 237704617

Seller Description
Survival Metrics is dedicated to providing the highest quality survival and medical/first aid equipment and supplies for outdoor adventurers and tactical / military professionals. Emergency and survival shelter, fire starting tools, navigation, first aid and trauma supplies, signaling, water purification, emergency food and more.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
15 consecutive days return for product price. Return Authorization number required for return. Food items cannot be returned per FDA regulations.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Colorado state residents are subject to sales tax.
Customer Service
Tel: 1-877-968-2012
Hours: 10am–5pm
Email: info@survivalmetrics.com

Mailing Address:
7550 West Yale Ave A-225
Denver, CO 80227
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