Seller Summary
Shipping Info
Returns Policy
Customer Service

Sam Ash Direct
Feedback Rating:
Lifetime 81 ratings
Feedback Rating Summary (last 12 months)
4.52 stars (21 ratings)
Positive Neutral Negative Total Ratings
93% 2% 5% 21
Recent Feedback
5 out of 5''Had a great experience with this purchase. They shipped this out quick and got it at my door faster than I expected. The guitar strap I ordered was made pretty well and was as described. ''
Date: 5/17/2015     ListingID: 303057771
5 out of 5''Good shipping.''
Date: 4/30/2015     ListingID: 303370651
5 out of 5''Delivery was quick''
Date: 4/23/2015     ListingID: 287276807
5 out of 5''perfect!!''
Date: 4/9/2015     ListingID: 261338313
5 out of 5''Good strings, bright sound.''
Date: 4/1/2015     ListingID: 279368135
See all Feedback

Seller Description
Sam Ash Direct is part of the Sam Ash Music organization, the largest family owned chain of musical instrument stores. We sell everything for the musician, including instruments, accessories, professional sound and recording equipment, DJ equipment, stage lighting, and printed music and DVDs.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
45 day return policy 60 day price protection policy:

We truly appreciate your business and want you to be nothing short of delighted with your purchase! With the exception of our Certified Pre-Owned Instruments, every item we sell is new and covered by the full manufacturer's warra more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
New York and Florida residents are subject to sales tax.
Customer Service
Tel: 1-800-472=6274
Hours: 8:00 am to 11:00 pm
Mailing Address:
7726 Cheri Court
Tampa, FL 33634
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