Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 7 ratings
Feedback Rating Summary (last 12 months)
3.6 stars (5 ratings)
Positive Neutral Negative Total Ratings
71% 14% 14% 5
Recent Feedback
4 out of 5''Work as advertised. Now to keep people from running them over.''
Date: 7/28/2014     ListingID: 345200974
1 out of 5''Merchandie was defective when received. I refused the shipment and sent it back. Future Memories customer service still after 2 weeks is not able to replace my defective merchandise.''
Date: 5/16/2014     ListingID: 271464834
3 out of 5''Ordered on 2 different items. One took the maximum amount of time to reach me and I missed getting dressed for a Halloween party and the other time was much quicker. Don't understand why it took so long to fill my order the first time around. ''
Date: 11/7/2013     ListingID: 225354279
5 out of 5''My order arrived on time in great condition.''
Date: 10/23/2013     ListingID: 267436451
5 out of 5''Great transaction!''
Date: 10/21/2013     ListingID: 267436416
See all Feedback

Seller Description
Our goal at Future Memories is to make gift-giving more creative and meaningful. We try to heighten your gift-giving experience by offering a wide assortment of unique gifts. Each and every product has been carefully selected so that shopping for the "perfect gift" will be a choice and not a hunt.

Future Memories has been in business since 1994. Since that time, we have received many touching and exuberant thank you letters from our customers. It is especially rewarding for us to hear what happens AFTER we ship out your purchase.

Making your friends or loved ones feel special is what Future Memories products are all about. We know there are many gift web sites for you to choose to visit. It is with this in mind, that we are determined to offer a wide selection of truly unique gifts that you won't find anywhere else. Or as we like to say....gift-giving made personal!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We strive to ensure that you have an easy and pleasant shopping experience with us. Our products are carefully chosen to meet strict quality guidelines and our friendly customer service will do everything possible to make sure you are a satisfied customer! However, if you are not satisfied, you may ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York residents are subject to sales tax.
Customer Service
Tel: 1-800-660-0566
Hours: 9am – 5pm EST
Email: customerservice2@futurememories.com

Mailing Address:
47-16 Austell Place, 4th Floor
Long Island City, NY 11101
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