Seller Summary
Shipping Info
Returns Policy
Customer Service


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Seller Description
Jossy’s New Arrivals is New to Rakuten.com Shopping although not new to the retail/online business. By one on one customer service. In delivering a top-quality buying experience, we stock everything that is shown on our site. Orders are processed and shipped within 1-3 days of receipt.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
For returns, contact Jossy’s New Arrivals via E-mail at jossyscustomer_service@yahoo.com within three business days from the shipment arrival with the following information:

Your name
Your original order number
Reasons for returning the item

All returns or e ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sale tax.
Customer Service
Email: jossyscustomer_service@yahoo.com
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