The Grommet

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

The Grommet
Feedback Rating:
Lifetime 355 ratings
 
Feedback Rating Summary (last 12 months)
4.2 stars (5 ratings)
Positive Neutral Negative Total Ratings
96% 2% 2% 5
Recent Feedback
5 out of 5''The order arrived promptly, it was as I expected it to be. I look forward to trying it out at the ocean.''
Date: 6/4/2014     ListingID: 227098257
5 out of 5''I am pleased with the service and the products from this company. ''
Date: 5/28/2014     ListingID: 256479556
5 out of 5''Very nice quality and workmanship. I used the makeup bag within days of its arrival and it worked like a charm! Held all my makeup securely and provided a nice cushion to protect the powders from breaking during travel. Very pleased!''
Date: 4/29/2014     ListingID: 295721046
1 out of 5''UPDATE: Product was not shipped; called UPS the product was never picked up though a tracking number was created. Will cancel order ''
Date: 1/6/2014     ListingID: 250965420
5 out of 5''AAA+++ seller!!! Thank you''
Date: 11/8/2013     ListingID: 224198308
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Seller Description
The Grommet is an online marketplace and the birthplace of Citizen Commerce, a movement that gives people the information and tools to support products that align with their own values. It's a powerful new way to discover, share, and sell consumer products. Every day at noon we launch one inventive consumer product or service and broadcast its story across the web. People all over the world give us suggestions for products. They tell us why they should be Grommets. We test and curate the best ideas, and then create a video review and word of mouth campaign for each product. When a product launches on The Grommet, we host a discussion board on our site where people can chat directly with the creator of the product and with us.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If you find you are not fully satisfied with a Grommet, we will accept returns within 30 days after you placed your order for a full refund. Restrictions may apply. Please email (1) your name, (2) order number, (3) Grommet purchased, (4) reason for the return to CustomerSupport@thegrommet.com to ...read more
Shipping Info
In most cases, your order ships from the creator of the Grommet itself. Others will ship directly from The Grommet. Orders generally ship within 2-3 business days of receipt, i.e. Monday through Friday although custom products may take longer. If you ordered multiple Grommets, each Grommet will like ...read more
Tax Policy
Sales tax will be collected on orders to California and Massachusetts.
Customer Service
Customer Service: Please call us at 1-877-862-0222 or email CustomerSupport@thegrommet.com and we will do our best to answer your question in a timely manner.
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