Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Katerno Store
Feedback Rating:
Lifetime 12 ratings
 
Feedback Rating Summary (last 12 months)
3.5 stars (6 ratings)
Positive Neutral Negative Total Ratings
75% 0% 25% 6
Recent Feedback
5 out of 5''Shipped quickly and received it fast!''
Date: 7/3/2014     ListingID: 301551219
4 out of 5''exactly as advertised, and a great addition to my sports collection.''
Date: 6/12/2014     ListingID: 301543209
1 out of 5''I still have not received anything. it was just a small common part''
Date: 4/23/2014     ListingID: 254267244
5 out of 5''Great. Super fast delivery''
Date: 3/17/2014     ListingID: 303334687
1 out of 5''You are a bunch of liars. First you advertise a great deal and then when I order it you take my money and then cancel the order. I will never deal with you again on anything and I will post your dishonest mode of operating throughout the Web. ''
Date: 2/1/2014     ListingID: 304943660
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Seller Description
<p><b>Katerno Store</b> is a consumer electronics reseller which focuses on getting the best prices for our customers while at the same time offering exceptional customer service. We have been in business since 2008 and are continuously looking for more great deals for our customers.</p> <span style="font-weight: bold; font-family: Arial,Helvetica,sans-serif; font-size: 16px;">ABOUT US</span><br> <p style="font-family: Arial,Helvetica,sans-serif; font-size: 12px;"><span style="padding-left: 10px; font-size: 14px; font-weight: bold; font-family: Arial,Helvetica,sans-serif; color: #006699;">Customer Service</span><br> <br> </p> <div style="padding-left: 15px;"> <span style="font-size: 12px; font-family: Arial,Helvetica,sans-serif;">Offering the best possible customer service for our customers is what allows us to stand apart from our competition.<br> <br> Whether you have questions about a product or you need a product recommendation, our experienced customer service team is always ready to help.<br> <br> Our relationship with manufacturers allows us to get the most accurate product information, Enabling us to help answer any questions or concerns about our products.<br> <br> We strive to always have on time or faster than expected delivery times for all our products.<br> </span><br> </div> <br> <p style="font-family: Arial,Helvetica,sans-serif; font-size: 12px;"><span style="padding-left: 10px; font-size: 14px; font-weight: bold; font-family: Arial,Helvetica,sans-serif; color: #006699;">Pre and post sales support</span><br> <br> </p> <div style="padding-left: 15px;"> <span style="font-size: 12px; font-family: Arial,Helvetica,sans-serif;">If you are not sure about product compatibility our sales support staff will help answer any questions you may have about any of our products.<br> <br> After you complete your purchase with us the level of product support we provide does not diminish. We will try our best to resolve any issues you may have with the products we sell.</span><br> <br> </div> <br> <p style="font-family: Arial,Helvetica,sans-serif; font-size: 12px;"><span style="padding-left: 10px; font-size: 14px; font-weight: bold; font-family: Arial,Helvetica,sans-serif; color: #006699;">Flexibility</span><br> <br> </p> <div style="padding-left: 15px;"> <span style="font-size: 12px; font-family: Arial,Helvetica,sans-serif;">We not only serve USA, we sell our products worldwide too many consumers and companies around the globe.<br> <br> We try our best to accommodate any special needs you may have when ordering a product such as special shipping requirements or product reconfigurations.</span><br> <br> </div> <br> <p style="font-family: Arial,Helvetica,sans-serif; font-size: 12px;"><span style="padding-left: 10px; font-size: 14px; font-weight: bold; font-family: Arial,Helvetica,sans-serif; color: #006699;">Experience</span><br> <br> </p> <div style="padding-left: 15px;"> <p><span style="font-size: 12px; font-family: Arial,Helvetica,sans-serif;">Katerno sales representatives provide solutions to not only the general consumer but to educational institutions, federal agencies, and medical solution providers. We also provide technology solutions to international corporations. </span></p> <p><span style="font-size: 12px; font-family: Arial,Helvetica,sans-serif;">Our sales team at Katerno is ready to help any type of business, from small work from home businesses to fortune 500 companies.</span></p> </div> <br> <br> <div style="text-align: center;"><span style="font-size: 14px; font-family: Arial,Helvetica,sans-serif;"><strong><br> Katerno Inc</strong><br> <span style="font-size: 12px; font-family: Arial,Helvetica,sans-serif;">169 54th St, Unit 5<br> Brooklyn, NY 11220<br> 1-800-810-7460 <br> </span></span><br> </div>
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
<p style="font-family: Arial,Helvetica,sans-serif; font-size: 16px; font-weight: bold;">Return Policy</p> <p> <span style="font-size: 12px; font-weight: bold; font-family: Arial,Helvetica,sans-serif;">Returns without an RMA number issued by us will not b ...read more
Shipping Info
<p><span style="font-weight: bold; font-family: Arial,Helvetica,sans-serif; font-size: 24px;">Shipping Policy</span><br> <br> </p> <p><span style="font-weight: bold; font-size: 14px; font-family: Arial,Helvetica,sans-serif; color: #085d8 ...read more
Tax Policy
New York and California residents are subject to sales tax.
Customer Service
<p><span style="font-weight: bold; font-family: Arial,Helvetica,sans-serif; font-size: 24px;">Contact Us</span></p> <p><span style="font-weight: bold; font-family: Arial,Helvetica,sans-serif; font-size: 16px; color: #006699;">Office Location&l ...read more
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