Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 11 ratings
Feedback Rating Summary (last 12 months)
5 stars (2 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 2
Recent Feedback
5 out of 5''Great product arrived when promised.Would use again.''
Date: 4/21/2014     ListingID: 229985454
5 out of 5''Thanks!''
Date: 10/14/2013     ListingID: 230021456
5 out of 5''As advertised, thanks!''
Date: 7/22/2013     ListingID: 229991732
5 out of 5''No probelms with this merchant. Product arrived on time an in good condition (and it was a big heavy item too)''
Date: 7/8/2013     ListingID: 229991157
5 out of 5''Received quickly.''
Date: 6/26/2013     ListingID: 230021456
See all Feedback

Seller Description
BikeGuys is an offshoot of a local bicycle chain that has been serving the Raleigh-Durham area since 1972. We have been selling accessories online out of our warehouse since 2006. We specialize in high quality, high end accessories.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
BikeGuys stands behind our merchandise. If you need to return an item, please return the item in the original packaging by the parcel carrier of your choice. Make sure you retain tracking information. Please include a copy of your original receipt with all returns.

Most unopened items in t more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
North Carolina state residents are subject to sales tax.
Customer Service
Tel: 1-919-309-2453
Hours: 10am-4pm ET Mon-Fri

Mailing Address: [BikeGuys shipping address]
4500 Hillsborough Rd
Durham, NC 27705
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