Seller Summary
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Shipping Info
Returns Policy
Customer Service

SonicElectronix
Feedback Rating:
Lifetime 118 ratings
 
Feedback Rating Summary (last 12 months)
3.64 stars (25 ratings)
Positive Neutral Negative Total Ratings
80% 3% 17% 25
Recent Feedback
2 out of 5''Please return my 15.00 dollars as we agree upon.''
Date: 9/23/2014     ListingID: 319194236
5 out of 5''The amplifier was received and installed. It is now being used and is working great. Because of the way the speakers are connected, we needed the 70V output, which this unit has. ''
Date: 9/18/2014     ListingID: 319194357
5 out of 5''Received the product on time.''
Date: 9/5/2014     ListingID: 319196712
2 out of 5''sent the wrong item and put the blame on rakuten. not very helpful in trying to resole issue with similar item ''
Date: 8/29/2014     ListingID: 319194236
5 out of 5''Product delivered as expected, prompt response to an email inquiry.''
Date: 8/23/2014     ListingID: 319195356
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Seller Description
Sonic Electronix, Inc. is headquartered in Santa Clarita, California, just 40 minutes north of Los Angeles. Founded in 2000, Sonic Electronix always strives to become the premiere online shopping destination for car electronics and other consumer electronics. Our slogan is "The X-Factor When Shopping for Electronics" and it is our goal to be just that. We're here to help you find solutions and great prices without sacrificing service. Over the years we have received numerous achievements and recognition for our dedication and passion. For example, in 2011 we received recognition as a BizRate Circle of Excellence merchant. This is in addition to our A+ BBB rating, Excellent STELLA Service customer service rating, and continued ascension up the Internet Retailer Top 500 list. The Sonic Electronix mentality to "e-tailing" is to provide honest advice and competitive prices. Our associates are highly trained before they answer their first phone call or email. They continue to receive training throughout their career and are motivated to deliver an outstanding experience from the time you order up until the time you need an upgrade. Come to Sonic Electronix for great prices and a great attitude from your retailer. We want you to save money, time, and stress. Sonic Electronix is a fast-growing company. Our sales rose by 98% in 2005, by over 95% in 2006 and kept growing at a rapid pace since then, to the point that we have shipped over 1,000,000 orders since our inception. We are privately held and have been profitable from day one. Sonic Electronix has two warehouse facilities for a combined total of over 80,000 square feet of storage space. One warehouse is located in California, the other is in Kentucky. Combined they ship out well over 2,000 orders per day! Our state-of-the-art warehouse facilities each carry more than 20,000 high-quality electronics, ready to ship within 24 hours of your order. We make sure to keep the entire operation well-organized and secure. Your order is packed into custom sized cardboard shipping boxes and filled with packing peanuts and bubble wrap to protect against shipping damage. We use environmentally friendly packing peanuts and recycle surplus cardboard, plastic, and other leftover materials. Once your order is packed, it is sent along a mechanical conveyor belt and scanned into the UPS or USPS tracking system for your convenience. We have a UPS and USPS truck on site at each of our warehouses that make multiple trips a day to their respective shipping centers. The California warehouse building features a cutting edge 12V testing-bay for all returned merchandise. This allows our technicians to provide the fastest and most accurate warranty service available.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Return & Refund Policy At Sonic Electronix, we want to make sure that you are completely satisfied. If for some reason you aren't happy with an item on your order and want to return it, we make returns and refunds extremely simple. 60-Day Money-Back Guarantee Any complete, like-new item ...read more
Shipping Info
The default shipping rate and method listed are for residential or commercial destinations within the continental 48 United States (PO Boxes not included). Additional shipping fees are required for all other locations including, but not limited to: • PO Boxes, APO/FPO locations, Alaska, Hawaii, ...read more
Tax Policy
California & Kentucky state residents are subject to sales tax.
Customer Service
Mon–Fri: 6:00 AM–7:00 PM Pacific Time Sat–Sun: 8:00 AM–7:00 PM Pacific Time (Hablamos Español Mon–Fri 9:00 am–5:00 PM) Will Call orders can be picked up Monday–Friday, 9:00 AM–5:00 PM Pacific Time in Valencia, CA. (please e-mail or call us to verify the item is in stock at our Valencia, CA loc ...read more
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