Seller Summary
Shipping Info
Returns Policy
Customer Service
Feedback Rating:
Lifetime 674 ratings
Feedback Rating Summary (last 12 months)
4.49 stars (346 ratings)
Positive Neutral Negative Total Ratings
88% 1% 11% 346
Recent Feedback
5 out of 5''My order arrived sooner than expected and in perfect condition. I will shop this vendor again and recommend to others.''
Date: 10/2/2015     ListingID: 330770777
5 out of 5''fast shipping very good price''
Date: 9/27/2015     ListingID: 403628241
5 out of 5''Love your Ball maison jugs''
Date: 9/1/2015     ListingID: 330770777
5 out of 5''Great seller, very fast shipping''
Date: 8/31/2015     ListingID: 278910310
2 out of 5''You canceled my order several days after I placed it without any explanation. Very UNSAT. The only reason this isn't a 1 is because you didn't charge me for it. ''
Date: 8/27/2015     ListingID: 382020292
See all Feedback

Seller Description is transforming online shopping in the food and cooking space by going to customers and building innovative, entertaining shopping experiences with trusted brands. currently operates several uniquely branded websites including: Food Network Store, Rachael Ray Store, Paula Deen Store, Calphalon Store, Betty Crocker Store, Pillsbury Store, Marley Coffee, and Good Bite Store.

We offer our customers access to over 60,000 cookware and kitchenware products as well as recipes, menus, collections and a growing library of member-submitted cooking content. The Company is committed to providing its customers with an exceptional experience and it is the recipient of numerous awards for customer satisfaction. was founded in 1998 by a team that worked together at the Walt Disney Corporation and shared a passion for creating a great company! How did we pick Cooking? The credit goes to one of our initial investors, Idealab! They teamed us up with a cookbook publisher and we had the perfect blend of cooking and retail knowledge to launch the best cooking web site.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
When you shop with us, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a replacement or refund of the purchase price. Any gift item shipped to you from may be returned for a merchandise credit that can be used on a more
Shipping Info
The majority of our orders are shipped via DHL. For P.O. Boxes and other addresses that require it we use the United States Postal Service. Most in-stock items should arrive on your doorstep 5-8 business days after receipt of your order. If you use the Expedited shipping option, your products s more
Tax Policy
All 50 State residents are subject to sale tax
Customer Service
Tel: 1-800-663-8810
Hours: Monday-Friday 7am-5pm PT, Saturday 8:30am-4:30pm PT
Email: For callers outside the US and Canada, please call 310-664-1275. Our Customer Service hours are Monday-Friday 7 a.m. - 5 p.m. PT, Saturday 8:30 a.m. - 4:30 p more
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