Link-US

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Link-US
Feedback Rating:
Lifetime 6 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
67% 0% 33% 1
Recent Feedback
5 out of 5''Very good they delivered as promised''
Date: 7/19/2013     ListingID: 240081904
1 out of 5''Broken product and never returned my call for return.''
Date: 4/16/2013     ListingID: 240081678
5 out of 5''great fast great price''
Date: 1/24/2013     ListingID: 245638658
1 out of 5''This is UNACCEPTABLE one week before Christmas to cancel an order. I would have expected some credit of some sort to account for the expedited shipping I just spent to have this item rush delivered. HORRIBLE and I will never use BUY.com again.''
Date: 12/17/2012     ListingID: 251981286
5 out of 5''Excellent service. Fast Shipping. Great product!''
Date: 11/12/2012     ListingID: 245653339
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Seller Description
Link-US is a technology company providing a wide variety of internetworking products from industry leaders. In the service provider arena, we specialize in the rural Independent Telephone Companies, Competitive Local Exchange Carriers, and Internet Service Providers. In the enterprise arena, we specialize in small to medium size business, which includes legal, medical, accounting and educational institutions. Our team is customer driven and is constantly striving to be our industry leader. We have experts with in-depth and specific knowledge of all our represented manufacturers. This allows us to focus on customer satisfaction from design and purchase to implementation and technical support.

At Link-US, we represent industry leaders and innovators. We design networks, recommend solutions, and sell equipment from manufacturers such as Cisco, Adtran, Polycom, Aastra, Plantronics, Actiontec, D-Link, NetGear, Juniper, Innomedia, AudioCodes, Snom, Edgewater, and Epygi to name a few. We can provide standard manufacturer maintenance programs or, our own Link-US branded onsite services and 24/7 TAC support. We understand that support is key to customer satisfaction. We believe placing well-trained professionals closer to the customer can minimize costly downtime. Our talented account teams are there for your support.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Link-US offers a 30 day money back/ product replacement return policy. Link-US must be notified of a return request within 30 days initial purchase.

Any return of the Products purchased hereunder, whether for stock balancing purposes or because such Products are claimed to be defective, sha ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
North Carolina residents are subject to sales tax.
Customer Service
Tel: (919) 825-0900
Hours: 8am-6pm
Email:jmaddry@link-us-online.com

Mailing Address:
Link-US, LLC
112 North Main Street
Holly Springs, NC 27540
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