Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 11 ratings
Feedback Rating Summary (last 12 months)
4.5 stars (2 ratings)
Positive Neutral Negative Total Ratings
82% 0% 18% 2
Recent Feedback
5 out of 5''I LOVE IT''
Date: 2/25/2015     ListingID: 318929257
4 out of 5''arrived a little late but in excellent condition''
Date: 12/8/2014     ListingID: 318929300
5 out of 5''I had a scare where my tracking info was incorrect, but the seller came through and provided correct info. Product is as described. Very nice. I appreciate their efforts. I would purchase from them again. Thank you.''
Date: 8/5/2014     ListingID: 322325625
1 out of 5''I ordered a 4 channel dvr security receiver. Long story short they sent me the wrong receiver, not what I ordered and refused to pay return shipping. Terrible customer service! Will never use pcstown again!''
Date: 8/1/2014     ListingID: 244163986
1 out of 5''They cancelled the order a couple of days after I placed it without a reason. The website showed they had it in stock. If they didn't have them they need to correct their listing and/or cancel the order right away.''
Date: 11/14/2013     ListingID: 260749152
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Seller Description
pcstown assists its customers with customized CCTV solutions. Pcstown product lines range from IR cameras to IP wireless cameras, 4 to 8 channel NVR and also 4 to 32 channels H.264 DVRs. All of these products have made an excellent contribution to home security and office management. We count with an innovative and experienced team, reliable supply and logistics and 24/7 customer support. Founded in 2005 and dedicated to online sales.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Merchandise may be returned for a refund or exchange within 30 days from day of purchase. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are not refundable. A restocking fee might be applied if the merchandise is used. Buyer can send back the more
Shipping Info
Free Ground or Standard Shipping to continental U.S only. We reserve the right to determine best shipping method and carrier available. Shipping and Handling Charges are not Refundable.
Customer Service
Tel:1-407-278-5200 Hours:8:00am- 6:00pm EST Mailing Address: 13430 Applerose Lane Orlando, FL 32824
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