Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Racks4server
Feedback Rating:
Lifetime 192 ratings
 
Feedback Rating Summary (last 12 months)
3.77 stars (123 ratings)
Positive Neutral Negative Total Ratings
64% 7% 29% 123
Recent Feedback
5 out of 5''Fast shipping and great product''
Date: 1/6/2015     ListingID: 361335901
4 out of 5''Slow shipping but great product at a good price.''
Date: 1/3/2015     ListingID: 359063355
1 out of 5''Product I purchased stated new. Item came in a brown box stating new without original box. No manuals, no warranty information. Nothing! No mention on their misleading product page. Emailed them 4 days ago for a refund but no response as of yet. ''
Date: 12/24/2014     ListingID: 361335901
3 out of 5''Great price, lengthy shipping, could've shipped with better packaging. Have had better and worse experiences.''
Date: 12/22/2014     ListingID: 345258340
5 out of 5''no problem with seller, product arrive on time.''
Date: 12/19/2014     ListingID: 305675928
See all Feedback

Seller Description
Racks4Server: Selling office products, furniture, racks.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Returns & Refunds 1. Returning/Exchanging: Any return must have a authorized RMA number before shipping back the product. In case of DOA, please contact us for RMA number. Please do not return a product until you receive the Return Authorization (RA#) and instructions from us, as the product might ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1.408.687.4819
Hours: 9:00am-4:00pm PST
Email: online@racks4server.com

Mailing Address:
1313, N. Milpitas Blvd
Suite 285
Milpitas, CA 95035
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