Seller Summary
Shipping Info
Returns Policy
Customer Service

Prime Medical Store
Feedback Rating:
Lifetime 16 ratings
Feedback Rating Summary (last 12 months)
3.6 stars (5 ratings)
Positive Neutral Negative Total Ratings
88% 0% 13% 5
Recent Feedback
5 out of 5''Amazing customer service from beginning to end. Lightning quick delivery.''
Date: 6/6/2015     ListingID: 250596742
5 out of 5''This was the first time I ordered from this vendor. I was very pleased with my transaction. The items were shipped quickly. They arrived quickly and were packaged well. The items were are described. I would buy from this vendor again.''
Date: 2/27/2015     ListingID: 252126320
2 out of 5''I ordered on 12/2. I didn't receive my order for 2 weeks. There was no information when I ordered stating that the item was not in stock, and I had to make an emergency purchase at significantly greater cost from the local veterinarian. ''
Date: 12/18/2014     ListingID: 250615589
1 out of 5''Was supposed to get 20 additional syringes...sent a message to seller and they never responded. Terrible''
Date: 12/15/2014     ListingID: 250615589
5 out of 5''Great seller, product came quickly & as described. Great customer service-I accidentally ordered the wrong cc & they were able to correct it without hassle & it still arrived ahead of estimated time. Thank you!''
Date: 12/8/2014     ListingID: 250604189
See all Feedback

Seller Description
Prime Medical Store provides wide range of medical supplies and ensures customer satisfaction by its state of the art order management and fulfillment software and customer support. The main operation center of Prime Medical Store is located at Houston, TX.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
We accept returns within 30 days of receipt of shipment. Items must be unopened and in new condition and should be returned in their original product packaging.

If the received item is defected or the return is a result of our error we will provide a full refund. Otherwise 20% restocking more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
TEXAS state residents are subject to sales tax.
Customer Service
Tel: 1-281-5868799
Hours: 8:30am-5:00pm CSt

Mailing Address:
5750 N. Sam Houston Pkwy E
Suite 707
Houston, TX 77032
Back to the listings page