Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 5 ratings
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 1
Recent Feedback
5 out of 5''Product arrived in perfect condition and in very timely manner. Great service!''
Date: 4/24/2013     ListingID: 255738681
5 out of 5''Great seller''
Date: 3/6/2013     ListingID: 257353690
5 out of 5''i'm sorry not to get this good game.thanks for telling me''
Date: 2/7/2013     ListingID: 258603596
5 out of 5''Item arrived quickly and on time!''
Date: 12/21/2012     ListingID: 257353356
5 out of 5''Will definitely order from roo-and-joo from here on out. They went above and beyond to make sure I received my order. Great business!!!!''
Date: 12/21/2012     ListingID: 256122058

Seller Description
Roo & Joo specializes in video games, consoles, and accessories, both new and used. We pride ourselves on our excellent customer service and fast shipping.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
MISCELLANEOUS RETURNS: Returns for any other reason besides defective merchandise may incur a 5-20% re-stocking fee in order for us to recoup any outgoing shipping loss. Return shipping costs will be borne by the buyer, and any applicable shipping charges can not be refunded. If the item was more
Shipping Info
"Standard" shipping, for most items, will be USPS 1st class mail (avg. 3-5 business days). Some larger/heavier items will go USPS Priority Mail (2-4 business days), Fedex Ground (3-7 business days) or Fedex 2-day (2 business days). We DO NOT ship items via USPS Media Mail or Parcel Post. Please see more
Tax Policy
Hawaii state residents are subject to sales tax.
Customer Service
Tel: 1(808)228-3122
Hours: Monday–Friday 10am-7pm Pacific

Mailing Address:
456 Iliaina St.
Kailua, HI 96734
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