TheWatchCo

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

TheWatchCo
Feedback Rating:
Lifetime 4 ratings
 
Feedback Rating Summary (last 12 months)
3 stars (2 ratings)
Positive Neutral Negative Total Ratings
50% 0% 50% 2
Recent Feedback
1 out of 5''Merchant canceled sale after order and payment was accepted for watch. Product does not appear to be out of stock as the merchant still lists it but with$30 higher price. Offer, acceptance and consideration makes a binding contract. Unreliable''
Date: 4/2/2014     ListingID: 254105523
5 out of 5''Their service was fast and easy to use. My item arrived in perfect condition and at an earlier time than expected! I am more than pleased with their services. ''
Date: 3/12/2014     ListingID: 251969588
5 out of 5''Fast delivery of a quality product. ''
Date: 1/9/2013     ListingID: 254104640
2 out of 5'' I ordered the item when it was in stock. A wrong item was shipped to me. I returned the wrongfully shipped item and never received by shipping cost refund. After three weeks of back and forth, was told the item I wanted was no longer in stock.''
Date: 1/5/2013     ListingID: 254106084

Seller Description
Established in 1993, The Watch Company has grown to four retail stores and one central ecommerce facility. Whether you shop online or at one of our Watch Co. stores, you can rest assured knowing you'll experience the same passion for all things watches and unmatched dedication to customers who share our appreciation for a high-quality, well-designed timepiece. And because we're an authorized dealer of every brand we offer, you'll receive the full manufacturer's warranty and an authentic factory-direct watch each time you make a purchase.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Need to return your watch? It's easy, and it's FREE! We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to accept a return. Watchco.com fully refunds 100% of the purchase price on all United States orders. You can return your purchase for up to 60 days fro ...read more
Shipping Info
Standard Shipping: 3 to 9 business days Expedited Shipping: 2 to 6 business days

dave@watchco.com
Tax Policy
5% WI sales tax on orders in WI.
Customer Service
Contact us with any concerns or questions regarding your order. Customer service representatives are available Monday through Friday 9am to 5pm CT.
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