Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Good Guys Electronics
Feedback Rating:
Lifetime 33 ratings
 
Feedback Rating Summary (last 12 months)
4.12 stars (26 ratings)
Positive Neutral Negative Total Ratings
82% 6% 12% 26
Recent Feedback
5 out of 5''It was very easy working with Good Guys.''
Date: 9/29/2014     ListingID: 295116903
1 out of 5''Item ordered. Waited and waited. Shipment didn't arrive. With no explanation Rakuten sent notice that credit card was being credited back. No explanation from merchant or Rakuten why item not delivered.''
Date: 9/10/2014     ListingID: 290271685
5 out of 5''excellent glad to do buiness with you guys''
Date: 7/22/2014     ListingID: 310783981
5 out of 5''Calidad y servicio excelente, y fue entregado en el tiempo indicado.''
Date: 6/24/2014     ListingID: 331763294
5 out of 5''Package was here quickly and packaged well. Item just what we wanted.''
Date: 6/11/2014     ListingID: 289789449
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Seller Description
Welcome to Good Guys Electronics; the internet’s number one stop for on-line electronics shopping. We pride ourselves on going above and beyond for our customers. Shop with us and experience a seller who offers the best deals available. We go above and beyond in taking the time to list products carefully with much attention to detail to avoid buyer confusion. We know your purchases are important to you, so shipping is performed with the utmost of care and timeliness. At Good Guys Electronics we take pride in knowing our customers are getting everything they expected, and with over ten years in the Cell Phone and Electronics field, the knowledge to help them make the right purchase for their needs. Have a look at our feedback and compare. You'll see what other shoppers have experienced; a company that knows that you deserve the best for every purchase, big and small! Shop with confidence at Good Guys Electronics, and let us show you what on-line shopping looks like when it's done right. For any and all inquiries feel free to call us directly at any time at 1 (888) 211-9379. Any messages left will be responded by the next business day. Thank you, and happy shopping!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 45 days, subject to a Return Authorization from Good Guys Electronics. Keep your purchase, accessories and all packing materials in new condition to avoid any restoc ...read more
Shipping Info
All orders are processed and shipped within 24 hours; Monday through Thursday. Orders coming in on Friday (depending on the time of their arrival), Saturday, or Sunday will ship out first thing Monday.
Tax Policy
CA state residents are subject to sales tax.
Customer Service
Email: cs@goodguyselectronics.com Phone: 888-211-9379 Hours of Operation: Monday-Thursday 10:00AM - 6:00 PM PEST Friday 10:30AM - 3:00 PM PST Closed Saturday & Sunday Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access you ...read more
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