Xcoser Costume

Seller Summary
Shipping Info
Returns Policy
Customer Service

Xcoser Costume
Feedback Rating:
Lifetime 14 ratings
Feedback Rating Summary (last 12 months)
1.71 stars (7 ratings)
Positive Neutral Negative Total Ratings
43% 0% 57% 7
Recent Feedback
1 out of 5''I have purchased 2 items from Xcoser Costume, one made it to me in a timely manner - the other was shipped to a completely different address! I have contacted them by phone and email and received no response. Ridiculous.''
Date: 10/5/2015     ListingID: 432004886
5 out of 5''Processed and shipped pretty quickly. Came from China, so make sure you order well in advance!''
Date: 9/25/2015     ListingID: 432005066
1 out of 5''Didn't recieve my product. Emailed the seller, still no response. ''
Date: 8/21/2015     ListingID: 429877744
1 out of 5''After two weeks my order had not shipped. I called for an explanation and you get sent directly to voice mail. I had to contact Rakuten and without explanation I was issued a refund. Terrible service and no communication.''
Date: 2/9/2015     ListingID: 359561604
1 out of 5''Awful''
Date: 11/20/2014     ListingID: 303075552
See all Feedback

Seller Description
XCoser is a company engaged in cosplay costumes and related products. It was established in 2008 and aims at building a professional, quality cosplay costume brand. Through the world-wide internet, we work hard to offer the most abundant cosplay costume selection to all cosplayers at reasonable prices and via speedy shipping.

XCoser has a wide variety of cosplay costumes, advertised on the website, such as daily or competition costumes, cosplay wigs, and many related accessories. On the website, we have shown detailed pictures so you can see clearly how the completed costume looks. All costumes are made of high-quality fabric and we have a strict quality control system. Besides, we will take every inquiry or complaint from the customer seriously and carefully. Quality and service are the most concerning matters in a trade. Our company will always adhere to the principle, "Quality First, Reputation Foremost," offering the customers the best products and service.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Please note, we accept return or exchange in 7 days
Shipping Info
Customer Service
We promise the following:
1.Every customer will get our professional service as we do our best to accomplish your demand.
2.Every order will be carefully checked before shipping to avoid any error.
3.We deliver goods to customers all over the world speedily and accurately.
4.Del ...read more
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