Seller Summary
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Returns Policy
Customer Service

Sony Electronics
Feedback Rating:
Lifetime 67 ratings
 
Feedback Rating Summary (last 12 months)
3.52 stars (67 ratings)
Positive Neutral Negative Total Ratings
61% 3% 36% 67
Recent Feedback
5 out of 5''very good tv with super size.. ''
Date: 10/1/2014     ListingID: 354777837
5 out of 5''I ordered brand new camcorders, but come with refurb, and then I asked to return to them, it's easy to return.''
Date: 9/26/2014     ListingID: 354962703
2 out of 5''Item did not work as expected.''
Date: 9/25/2014     ListingID: 354962692
1 out of 5''there is no where written in product details that camera was refurbished and i feel its cheating''
Date: 9/24/2014     ListingID: 354962716
1 out of 5''sent me refurbished sony camcorders instead of brand new in the ad. I have not got my payment fully refunded. I will AAA this company if they do not fully refund me. never buy anything from sony ''
Date: 9/24/2014     ListingID: 354962703
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Seller Description
This Official Sony Store on Rakuten.com is operated by Sony Electronics, Inc. We ship throughout the United States, but not outside.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We're sorry that you're considering returning your merchandise. If there's anything we can do to change your mind, or to make you more satisfied with your purchase, please call us at 877-244-9959. We're here to help you Monday - Friday from 8am to Midnight ET, and Saturday - Sunday f ...read more
Shipping Info
We ship throughout the United States. We do not ship outside the United States. We ship all orders within two business days of cleared payment. We do not ship to P.O. boxes, APO/FPO addresses, freight-forwarding addresses or reseller addresses. All orders addressed to P.O. boxes, APO/FPO addresses ...read more
Tax Policy
Sony is required by law to collect sales tax in all states and jurisdictions where there is a sales tax.
Customer Service
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory. Once you have accessed your Order History, then please locate the specific order that you wish to inquire abo ...read more
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