eLuxurySupply

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

eLuxurySupply
Feedback Rating:
Lifetime 167 ratings
 
Feedback Rating Summary (last 12 months)
4.83 stars (166 ratings)
Positive Neutral Negative Total Ratings
97% 1% 2% 166
Recent Feedback
4 out of 5''Everything came packaged well but I think 7 days shipping from Indiana to Illinois was a little to long. When I emailed about the long lead time they did apologize for the delay. The last time I ordered from them I had the product in a few days.''
Date: 10/1/2014     ListingID: 358003892
5 out of 5''Super fast delivery!!! So happy with this product!! It's plush and so so comfy 10 stars if I could leave that instead i would!!!!!''
Date: 9/23/2014     ListingID: 336919387
5 out of 5''Great product and great price!!''
Date: 9/23/2014     ListingID: 326228232
5 out of 5''Very good customer service. Comfortably, I would purchase from this merchant again.''
Date: 9/22/2014     ListingID: 326228232
5 out of 5''Excellent service with nice touch from the notes hand written by the packager.''
Date: 9/22/2014     ListingID: 326228232
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Seller Description
We are an American Veteran-owned company operated out of Evansville, Indiana that has become the Internet’s most trusted specialty linen provider. In a market that is often crowded with knockoffs and sub par products, we provide guaranteed first-class luxury bedroom linens, towels and mattress covers. We are becoming THE destination for anyone looking for guaranteed, authentic and quality products at a reasonable price. All of our collections of bed sheets, duvet covers, pillow cases, towels, and goose down comforters are made from 100% authentic imported Egyptian cotton.

We offer the largest selection of matching collections of 1500 thread count, 1200 thread count, 1000 thread count, 600 thread count and 400 thread count Egyptian cotton bed sheet sets, duvet covers and pillow cases online, or anywhere else. We also lead the industry with our selection of mattress toppers, goose down comforters, 5-Star Egyptian cotton bath robes and Egyptian cotton bath towel sets.

eLuxurySupply has earned a reputation as not only the best place to go online to turn your home into a 5 Star Hotel or spa, but also as an online retailer with the best customer service on the planet. We go out of our way daily to keep our customers coming back to us time and time again. The reasoning behind why we go so far out of our way to help you is really quite simple: Our customers are our most valuable assets. A sale is not something we pursue - it is something we believe will happen while we are busy serving our customers' wants and needs. We offer Free Shipping to the Continental United States ($9.99 Canada, HI, and AK), Handling & Delivery, 125% Satisfaction & Money Back Guarantee and a helpful representative is always just a call or email away.

We are in this business to do it to the absolute best of our ability to make sure we continue to be THE destination for all of your luxury linen needs. We offer world class service in exchange for your patronage, and we hope to continue serving our customers for many years to come.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
FREE RETURNS

Most of our friends tell us we’re crazy for how open our return policy is. We tell them it’s the way business should be done. If you are not satisfied with your product for any reason, please contact us. We can be reached by phone toll free at 1-800-977-7433. We will do every ...read more
Shipping Info
Don’t you hate when you see the term free shipping on a website, but you have to do jump through 3 flaming hoops and learn to juggle just to qualify for it? So do we. That’s why, when we say free domestic shipping, we mean free domestic shipping—all the time. In this case, free doesn’t mean downgrad ...read more
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be ...read more
Customer Service
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire ...read more
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