Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 33 ratings
Feedback Rating Summary (last 12 months)
5 stars (4 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 4
Recent Feedback
5 out of 5''Very fast service and reliable products. Pleasure doing business with this company''
Date: 5/19/2015     ListingID: 170854869
5 out of 5''Item as was promised, fast delivery. Thank you.''
Date: 5/8/2015     ListingID: 170473433
5 out of 5''speedy delivery''
Date: 3/5/2015     ListingID: 192607024
5 out of 5''Fine merchant, smooth transaction, fast shipping, excellent price.''
Date: 1/12/2015     ListingID: 265645614
5 out of 5''Good produce, Good price, quick delivery''
Date: 4/25/2014     ListingID: 193902582
See all Feedback

Seller Description
Johnson String Instrument: We have served the Greater Boston string-playing community since 1976 and are New England's largest violin shop. We are one of the first and most prominent internet resources for string players.

Our contacts are extensive. Our instruments are acquired from a variety of local and international sources, including the major auction houses, collectors, private sale, and consignment.

Our services are comprehensive. We perform instrument restorations and repairs, as well as bow rehair and repair. We also provide appraisals for instruments purchased from Johnson String. In addition, we maintain the most complete and reliable rental program in the country. We stock an extensive selection of books, sheet music, Suzuki materials, cases and accessories—some exclusive to JSI.

Our instruments are exceptional. We have a dedicated staff of professional players and violin makers that selects each and every instrument and bow we offer. This means that everything from the construction of the instrument to the resonance of the E string is evaluated with careful, experienced eyes and ears.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
If you are not completely satisfied with any merchandise you receive, please contact us within 30 days of purchase for an exchange, refund or credit. Please note: shipping charges are non-refundable. Defective or damaged products will be replaced and return shipping reimbursed. We cannot accept str more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
Massachusetts state residents are subject to sales tax.
Customer Service
Tel: 1(800)359-9351
Monday: 10am - 5pm
Tuesday, Thursday and Friday: 10am - 6pm
Wednesday: 10 am - 8pm
Saturday: 9am - 5pm

Mailing Address:
11 John Street
Newton, MA 02459
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