Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 11 ratings
Feedback Rating Summary (last 12 months)
4.5 stars (4 ratings)
Positive Neutral Negative Total Ratings
73% 9% 18% 4
Recent Feedback
5 out of 5''Excellent communication. Fast shipping. Very Good customer service. I would purchase from again. ''
Date: 5/27/2015     ListingID: 359934062
5 out of 5''Fast shipping, item was packed well. Quality product.''
Date: 5/16/2015     ListingID: 319113331
5 out of 5''Awesome and serve my purpose''
Date: 1/28/2015     ListingID: 316056267
3 out of 5''geartree was very prompt in shipping however they sent the wrong guitar. i contacted them they were helpful in correcting the mistake. i returned the package the day after it arrived, but have not heard from them as yet regarding redelivery. waiting''
Date: 10/20/2014     ListingID: 359926057
5 out of 5''This was the best price I have found for this tuner. Item was received very quickly.''
Date: 6/20/2014     ListingID: 315162912
See all Feedback

Seller Description is proud to have its roots in the music business. In 1997, co-founders Matthew Chilvers and Tim Adrianson started selling music gear out of a little shop in Grand Rapids, Michigan called Firehouse Guitars. The store quickly grew and became a chain of full line musical instrument and pro sound stores offering all of the industry’s top brands and products. was then started with the purpose of providing easy access to these same products at unbeatable prices. now offers one of the best selections of music gear anywhere, serving beginner and professional musicians alike. We are committed to offering you the best music gear, the best prices, and the best service anywhere.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
At GearTree, we want you to be 100% satisfied with your shopping experience and your gear. If you are not satisfied with your purchase, we allow you the option to return most eBay auction items for credit or exchange within 30 days of purchase. In the event that an item is damaged or defective, w more
Shipping Info
Packages ship from our warehouse every business day (Monday - Friday) excluding national holidays. Orders received before 2:00pm EST ship the same day. Occasionally, some circumstances may prevent this. If shipping to PR, GU, AK, or HI is desired please e-mail for shipping rates prior to placing a more
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be more
Customer Service
Information about how to contact us can be found in the Order History for your Account. You can access your Order History at Once you have acce more
Back to the listings page