Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Brook Mays
Feedback Rating:
Lifetime 262 ratings
 
Feedback Rating Summary (last 12 months)
4.35 stars (17 ratings)
Positive Neutral Negative Total Ratings
93% 2% 5% 17
Recent Feedback
4 out of 5''The guitar strings was shipped on time and took about a week to arrive. Packaging was simple but no issues with the contents. Item is as described and works fine. ''
Date: 9/9/2014     ListingID: 192394049
5 out of 5''Shipped quickly. Product as described..''
Date: 8/25/2014     ListingID: 352739173
5 out of 5''fast shipping thanks''
Date: 8/11/2014     ListingID: 141126747
5 out of 5''great seller''
Date: 7/18/2014     ListingID: 288356101
4 out of 5''A Cool Package !''
Date: 7/16/2014     ListingID: 309801347
See all Feedback

Seller Description
Brook Mays Music, making music education more affordable since 1901.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Returns must be requested within fourty five (45) days from the date of the original purchase and merchandise must be returned in the original condition with all packaging and included accessories (i.e. box, packing material, owner's manual, power supply, warranty cards, etc.). The original sales re ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Texas state residents are subject to sales tax.
Customer Service
Tel: 1(800)637-8966
Hours: 8-5pm CST M-F
Email: orders@brookmays.com

Mailing Address:
8605 Carpenter Frwy.
Dallas, TX 75247
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