Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Axon Direct
Feedback Rating:
Lifetime 445 ratings
 
Feedback Rating Summary (last 12 months)
4.17 stars (445 ratings)
Positive Neutral Negative Total Ratings
82% 4% 14% 445
Recent Feedback
4 out of 5''So I ordered two 2-packs and the order came back with two headphones I can see how it would be confusing to someone doing the fulfillment, honest mistake I'm sure. I contacted the seller and them and they sent me the remainder of my order. All good.''
Date: 10/1/2014     ListingID: 354098273
3 out of 5''Took a while to get my product and it is kind of lackluster but all around worth the purchase''
Date: 9/30/2014     ListingID: 342187866
5 out of 5''Fast shipping. Good 100% satisfaction note came along with the package.''
Date: 9/30/2014     ListingID: 354026688
5 out of 5''Home charger works great but car charger is very slow charging. UPdate! customer service called and they will send out 2 car chargers with a higher amperage. Great Customer service and they stand behind their products 100% 5 stars all the way ''
Date: 9/30/2014     ListingID: 338774942
5 out of 5''I left the negative feedback due to one of the cable stop working. 2 minutes later customer service called me and replaced the cable for free. I'm very happy with the service and will buy from them again. ''
Date: 9/30/2014     ListingID: 338302660
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Seller Description
Axondirect.com is located in Dallas Texas, was established to serve the electronics needs of consumers and today we are one of the largest and fastest growing online electronics discount store. We specialize in direct to e commerce site with most competitive available price for our customers, our inventory includes consumer electronics, sports goods, perfumes and beyond. Axondirect.com is been in business since 2006 and is growing faster; we ship our online orders with one to two business days, as our stocks are current inventory. All our products are fully backed by manufactures warranty. All online purchase on our site is safe and secure and your information is as secure as it could be, we never share any information to any third part.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If we shipped and sold your refurbished item, then you can return those items unopened to us within thirty days (45) days of the order date. No returns will be accepted after 45 days. Open box returns will be assessed a 20% restocking fee and shipping is non-refundable. All Brand new items are cove ...read more
Shipping Info
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are ce ...read more
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be ...read more
Customer Service

Tel: 1(972)805-1786

Email: axondirect@gmail.com

Hours:

Monday-Thursday 9-5 PM CST

Friday 9-3 PM CST

Saturday & Sunday Closed

Corporate Mailing Address:

Axon Direct

3010 LBJ Freeway, Suite 1200

Dallas, ...read more
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