Seller Summary
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Customer Service

The Couch Potato
Feedback Rating:
Lifetime 46 ratings
 
Feedback Rating Summary (last 12 months)
4.91 stars (46 ratings)
Positive Neutral Negative Total Ratings
98% 2% 0% 46
Recent Feedback
5 out of 5''The seller offered a good price on the Columbo DVD Box set. This Seller worked through a problem with this order. In fact, the CEO personally took care of the problem and made it right. Excellent customer service. I will buy from them again.''
Date: 10/21/2014     ListingID: 341548398
5 out of 5''Great price, fast shipping, great seller!''
Date: 10/21/2014     ListingID: 359419844
5 out of 5''GREAT THANKS!!!!''
Date: 10/16/2014     ListingID: 359419844
5 out of 5''great''
Date: 10/15/2014     ListingID: 359419844
5 out of 5''AWESOME work - expensive blu ray set in PERFECT condition ~ well-packed, perfect, A++++''
Date: 10/15/2014     ListingID: 359419844
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Seller Description
BBentertainment is committed to providing each customer with the highest standard of customer service
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If we shipped and sold your item, then you can return those items to us within forty five (45) days of the ship date, as long as the item is still sealed and never used. This policy does not apply if a different return policy is stated on the item's listing information. If the item is damaged yo ...read more
Shipping Info
Media Mail is used for Ground shipping. This can take up to 8 business days, however most orders arrive in 5 days or less. Once your item is shipped, you will receive a tracking number via email. USPS Priority Mail is used for Expedited Shipping and arrives within 2-3 business days. You can upg ...read more
Tax Policy
You agree that you as buyer and we as shop owner are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as shop owner we are responsible to collect, to report and to remit any sales, use or other taxes a ...read more
Customer Service
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have acce ...read more
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