Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Digital Media Source
Feedback Rating:
Lifetime 472 ratings
 
Feedback Rating Summary (last 12 months)
4.5 stars (2 ratings)
Positive Neutral Negative Total Ratings
84% 2% 14% 2
Recent Feedback
4 out of 5''Product arrived as advertised. Good price, but 9 days from order to delivery seems a little slow via a US mail envelope.''
Date: 11/14/2014     ListingID: 250123701
5 out of 5''Great Seller Great Product Fast Shipping''
Date: 8/6/2014     ListingID: 226050142
2 out of 5''Shipping extremely late! I placed an order on 12/28 and it was supposed to shipped in 1-2 business day. But it was actually shipped on 1/10! When I sent inquiry emails, never get any response! ''
Date: 1/17/2014     ListingID: 226052730
1 out of 5''Digital Media Source has not replied to my requests for an RMA regarding substituted refurb modem. I left voicemail 1 time and have e-mailed 3 requests which have been copied to Rakuten Customer Support.''
Date: 9/4/2013     ListingID: 226102824
1 out of 5''Shipped the wrong item. Eventually. Now they will not respond to my emails. Rakuten has been useless as well. I am forced the challenge the purchase.''
Date: 6/26/2013     ListingID: 255546501
See all Feedback

Seller Description
Digital Media Source has been providing outstanding prices and service in the consumer electronics and computing field for over 10 years.

With tens of thousands of positive comments in every avenue, and hundreds of thousands of satisfied customers, we hope you will enjoy our offerings!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
1) To return or exchange an item, please email us for an RMA within 45 days of the order date. (RMAs will not be issued after 30 days.)

2) RMA's must be received back within 15 days after the RMA is issued. Merchandise received late will simply be returned to you.

...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Email: sales@digitalmediasource.net
Hours: M – F 9AM EST to 5PM EST
Phone: 631-498-4418
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