Seller Summary
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Customer Service

Direct Jewelry
Feedback Rating:
Lifetime 28 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
82% 7% 11% 1
Recent Feedback
5 out of 5''This merchant exceeded my greatest expectations. They exhausted their supply shortly after I had ordered. They called me to say that they were producing more and did I still want the since they had missed my second day delivery. They met my deadline''
Date: 7/23/2013     ListingID: 229776727
5 out of 5''Very nice jewelery at great price.''
Date: 6/22/2013     ListingID: 240890940
5 out of 5''Sterling transaction! Great deal and fast service!''
Date: 6/17/2013     ListingID: 225759567
5 out of 5''I am sensitive to many earrings. This one is not. I like it. ''
Date: 6/17/2013     ListingID: 225759567
3 out of 5''Disappointed In the quality. Sent back and got prompt refund but out of pocket my return shipping cost''
Date: 6/14/2013     ListingID: 240890940
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Seller Description
Direct-Jewelry is your direct source for stunning jewelry at pleasing prices. Our family-owned business has operated for more than 25 years on one principle - customers come first. We are dedicated to providing unparalleled customer service on every single order. One way we provide this service is by offering a wide selection of high quality fashion jewelry that is carefully crafted by professional artists.

Through our two decades of experience, we have provided a source of stunning, elegant jewelry at wholesale prices. From diamonds to citrine and everything in between, our jewelry is durable and beautiful, featuring 14k white or yellow gold. We have designs that suit every taste, with subtle, stately fashions and more artistic and ostentatious jewelry as well. The only way to leave Direct-Jewelry is as a satisfied customer.

We have done everything we can to ensure your shopping experience with us is pleasant and rewarding. Shop our store for anniversary gifts, graduation gifts, Mother's Day gifts, birthday gifts and more! Our most popular items include diamond rings, diamond solitaire earrings, 3-stone diamond jewelry, diamond and gemstone pendants and many birthstone rings, earrings and pendants.

You'll be surprised just how affordable our elegant jewelry with rare gemstones such as rubies, sapphires and emeralds can be. Such gemstones have been coveted by royalty for thousands of years, and you can rest assured you'll be getting the same quality, clarity and beauty when you shop with Direct-Jewelry.

Our gifted designers work with precious metals and exotic gemstones to fashion our remarkable wholesale jewelry creations of exquisite workmanship. Although each of our gemstone pieces is precious, customers have found certain gemstones particularly pleasing over the years.

The diamond, one of the most extraordinary stones on earth, has a versatility that is unmatched. Our premium diamond jewelry is perfect for engagements and anniversaries but makes a statement no matter what the occasion. Our designers create custom pieces wrapped in 14k white and yellow gold and accented with elegant gemstones.

If you prefer gemstones other than diamonds, you'll find a wide array of jewelry - pendants, rings, earrings and bracelets - to please your eyes and your pocketbook. Precious gemstones such as emerald, ruby, sapphire and garnet grace our custom-designed, sophisticated jewelry.

No matter what the gemstone, our selection of wholesale jewelry items make treasured gifts, appropriate for both women and men and perfect for all special occasions including anniversaries, graduation, Mother's Day, Valentine's Day, birthdays and more.

We are committed to bringing you the finest quality jewelry at the lowest cost with the best shopping experience on the web. If there is anything we can do to improve your shopping experience, let us know!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Direct-Jewelry takes great pride in offering the absolute best in quality and your satisfaction is our driving motive. However, you may occasionally find it necessary to return or exchange an item.

Items may be returned within 30 days of delivery. Returns requests beyond thirty (30) days ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York State residents are subject to sales tax.
Customer Service
Tel: 1-888-465-3330
Hours: Mon – Fri 9:00am–4:30pm EST
Email: info@direct-jewelry.com

Mailing Address:
6 East 45th Street
17th Floor
New York, NY 10017
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