Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Anime Castle
Feedback Rating:
Lifetime 32 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (1 ratings)
Positive Neutral Negative Total Ratings
91% 6% 3% 1
Recent Feedback
5 out of 5''Shipping arrived on time and item is good condition.''
Date: 1/17/2013     ListingID: 173071207
5 out of 5''I got exactly what I ordered; most of all, what I wanted! Was also pleased that I could track my order. Overall, excellent transaction! Everything went smoothly. ''
Date: 1/2/2013     ListingID: 122663478
5 out of 5''Item was shipped quickly and was exactly as described. Awesome!!''
Date: 12/26/2012     ListingID: 122263848
5 out of 5''Quick sipping, excellent product. Will buy from this seller again.''
Date: 11/22/2012     ListingID: 122664598
4 out of 5''I have not comments beacuse i am verey happy with my item ''
Date: 10/19/2012     ListingID: 122263641
See all Feedback

Seller Description
AnimeCastle: A retailer of Japanese Animation goods and media.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Our return policy is simple. Within 15 days of receipt of your order, you may return

any book in its original condition
any unopened music CD, DVD, or VHS tape
any other merchandise item in new condition, with its original packaging and accessories
read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York State residents are subject to sales tax.
Customer Service
Tel: 1(516)214-4484
Hours:
Mon-Fri: 10am – 6:00pm
Sat: 12pm – 7pm
Email: info@animecastle.com

Mailing Address:
Anime Castle
PO Box 263
Mineola, NY 11501
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