Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Crazilla
Feedback Rating:
Lifetime 6239 ratings
 
Feedback Rating Summary (last 12 months)
2.7 stars (675 ratings)
Positive Neutral Negative Total Ratings
26% 4% 70% 675
Recent Feedback
1 out of 5''Beware of this seller. When I bought an item it showed ships in 2-3 days, after waiting for a month I contacted seller to refund my money the status changed to shipped with a fake invalid tracking number, it is 2.5 mnths since purchase but no product''
Date: 2/21/2014     ListingID: 207877359
1 out of 5''I placed an order on 11/25/13 as a Christmas present. I emailed before Christmas asking where it is. Seller blamed the weather. As of 2/20/14, I've not yet received the product, a response to two additional emails, nor a refund.''
Date: 2/20/2014     ListingID: 207877359
1 out of 5''Although my order was placed on 11/25/13, I've not received it as of 2/20/14. He responded ONLY to my first email questioning the length of time. He said it was due to weather. Two more unanswered emails letter, no response and no product.''
Date: 2/20/2014     ListingID: 223217695
1 out of 5''I never received this item. I tried contacting them once to inquire but never got an answer. There is also no tracking number available for my items ordered.''
Date: 2/10/2014     ListingID: 284331081
1 out of 5''I never received the item and they will not answer emails.''
Date: 2/9/2014     ListingID: 284553781
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Seller Description
Crazilla has been in the business of selling family oriented products such as, toys, games, videos, books, and music for over 20 years.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Purchases from Crazilla can be easily returned within 45 days of delivery. These items must be in new condition with original packaging and accessories. Please contact us by E-mail for returns instructions.

Genuinely faulty goods will be replaced or money refunded, however we must be adv ...read more
Shipping Info
Standard shipping is free for all domestic orders. We offer expedited shipping for a small fee. Orders are shipped using the most economical method. Please contact us if you have any problems with your order delivery.
Customer Service
Email: customer-service@crazilla.com Phone # 1-800-951-8836
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