Q1. Have you heard of Rakuten?
(Required)
Yes
No
Q2. How did you first become aware of Rakuten? Please choose all that apply.
(If you have not heard of Rakuten, please skip this question.)
Saw Rakuten's logo on Buy.com
Used/Saw the Rakuten Super Point on Buy.com
Read an email from Buy.com
Read an article about it
Saw an ad online
Saw or heard an ad offline (TV, radio, magazine, billboard, etc.)
Referred by a friend
Other
Don't know/not sure
Q3. What would the effect be on your current shopping with Buy.com if Buy.com changed to Rakuten?
(Required)
Shop more at Buy.com/Rakuten
Shopping unchanged at Buy.com/Rakuten
Shop less at Buy.com/Rakuten
Q4. Which words do you associate with Buy.com? Please choose all that apply.
(Required)
high quality
local products
innovative
lively
stylish
reliable
growing
Other
cheap or low quality
global products
backward
dull
unsightly
unreliable
declining
Don't know/not sure
Q5. Which words do you associate with Rakuten? Please choose all that apply.
(Required)
high quality
local products
innovative
lively
stylish
reliable
growing
Other
cheap or low quality
global products
backward
dull
unsightly
unreliable
declining
Don't know/not sure
Q6. How often do you make a purchase from Buy.com?
(Required)
Weekly
More than once a month
Monthly
A few times a year
Less often
I have never purchased from Buy.com.