3Com 3102 Business IP Phone - 3C10402B

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Product Overview

The 3Com® 3102 Business Phone offers even the busiest, multi-tasking workers the power and flexibility they need. With the capability to support Session Initiation Protocol (SIP) or native 3Com NBX® call control, the phone optimizes voice communications now and offers investment assurance for future deployments.

Users can easily access commonly used features such as Speaker, Redial, Conference, Transfer, and Hold by means of oversized buttons. Dozens of additional capabilities are programmable so the phone can be tailored to meet individual requirements. And an intuitive display provides instant access to the location's user directory and call logs, helping workers keep in touch with each other and with customers.

3Com has placed acoustic excellence at the core of the phone design. A high quality speaker and microphone are carefully matched with the phone's external housing design to maximize speaker volume and minimize "clipping" during full-duplex speakerphone calls. In addition, the 3102 phone, is designed to support emerging wideband audio standards, and includes a built-in headset jack.


Manufacturer 3Com Corp
Mfg Part# 3C10402B
SKU 203130576
UPC 662705506043
UPC 14 00662705506043
Sales Rank 4601
For versatility, supports 3Com NBX platforms and the SIP-based 3Com VCX system
Provides the flexibility of 18 programmable buttons with lights
Offers the convenience of 10 fixed-feature buttons, including Speaker, Redial, Conference, Transfer, Hold, Voice Mail, Forward to Mail, Hands-Free, Mute, and two Volume controls
Makes access to user directories and call logs intuitive with a 2-line pixel display
Enables user interaction with the display via three context-sensitive softkeys and a four-way cursor
Delivers the audio performance of a high-quality, full-duplex speakerphone
Includes a built-in headset jack
Anticipates evolving standards by being wideband audio-ready
Enables quick message checks with a large message-waiting indicator
Facilitates desktop or wall-mount use with a multiposition stand
Allows one-wire connectivity between the phone and a PC with a 10/100 switched Ethernet dual port
Supports Power over Ethernet via the IEEE 802.3af standard
Offers multiple language support with optional language-specific faceplates (German, French, Italian, and Spanish)
Tech Specs
Call Control: 3Com NBX H3 or SIP
Power over Ethernet: IEEE 802.3af support
Network Connectivity: Dual-port 10/100 switched Ethernet
Codecs: G.711, ADPCM, G.729a/b (requires system software support)
Headset Jack: RJ-9 type connector
QoS: 802.1p, IP-ToS, and VLAN support
Jitter Buffer: Adaptive
Display: 160 x 33 pixels, black and white
DHCP: Supports option 184
RTP Frame Size: 20/30 ms
Silence Suppression: Supported with G.729b Codec
Package Contents
English language faceplate
Two-meter handset cord
Three-meter Ethernet patch cable
Safety documentation
Please Note
3Com IP phones require a software keycode license (sold separately) to activate. Click here for information about specific license requirements for each of the 3Com NBX® and VCX™ IP telephony platforms.
This product supports Power over Ethernet via the IEEE 802.3af standard or a local power source "power brick."
When Power over Ethernet (PoE) is not available for the phone, a 3Com Local Phone Power Supply must be ordered separately—
3C10444-US: 120VAC for the United States
3C10444-UK: 230VAC for the United Kingdom
3C10444-ME: 230VAC for Middle Europe
3C10444-SA: 240VAC for South Africa
3C10444-AA: 240VAC for Australia and New Zealand
3C10444-CN: 220VAC for China

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