Technical Support / Web Knowledge Base Access / Phone Support / Email Support / New Releases Update / Configuration / Installation
8 Hours/Day x 5 Days/Week Phone Support / 24 Hours/Day x 7 Days/Week Hardware Phone Support
Bronze Software Maintenance: Unlimited software support, bug fixes, software updates, and upgrades Unlimited tech support calls are included for the contract term 24x7 including weekends/holidays for basic troubleshooting, diagnostics, configuration, and installation
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