Adaptec Trusted - Extended Care - 2193800

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Product Overview

Adaptec Trusted Services maximize the value of your Adaptec investment with answers to questions, services that maintain product performance, and updates and upgrades that extend product life.

Specifications

Manufacturer Adaptec Inc
Mfg Part# 2193800
SKU 10412322
Features
Product Type Service
Manufacturer Part Number 2193800
Service Name Trusted Extended Care
Manufacturer Microsemi Corporation
Brand Name Microsemi
Provided Support Phone Support / Web Knowledge Base Access / Email Support / New Releases Update
Service Description 8x5
Service Duration 2 Year
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Tech Specs
Product Type Service
Manufacturer Part Number 2193800
Manufacturer Website Address www.adaptec.com
Service Name Trusted - Extended Care
Manufacturer Adaptec, Inc
Brand Name Adaptec
Product Support Adaptec External Storage Systems: 18000 4TB, 18000 6TB
Provided Support Phone Support / Web Knowledge Base Access / Email Support / New Releases Update / Parts Only
Service Availability 8 Hours/Day x 5 Days/Week Hardware Phone Support / 8 Hours/Day x 5 Days/Week Software Phone Support
Service Description 8x5
Service Details Extended Warranty: Email support Knowledge base web support Advance replacement option available Hardware and Software 8x5 Technical Phone Support based on warranty terms for 90 days from product purchase date Return-to-Factory (RTF) parts replacement if a hardware failure is diagnosed. Upon receipt of the defective product, the product will be shipped to the customer within 30 days based on product availability for the contract term
Service Duration 2 Year
Service Type Maintenance - Parts - Electronic and Physical Service
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