Adaptec Trusted - Silver - 2193900

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Product Overview

Adaptec Trusted Services maximize the value of your Adaptec investment with answers to questions, services that maintain product performance, and updates and upgrades that extend product life.

Specifications

Manufacturer Adaptec Inc
Mfg Part# 2193900
SKU 10412323
Features
Product Type Service
Manufacturer Part Number 2193900
Service Name Trusted Silver
Manufacturer Microsemi Corporation
Brand Name Microsemi
Provided Support Technical Support / Email Support / Web Knowledge Base Access / Software Phone Support / New Releases Update
Service Description 8x5
Service Duration 1 Year
Service Location On-site
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Response Time (Next Business Day)
Tech Specs
Product Type Service
Manufacturer Part Number 2193900
Manufacturer Website Address www.adaptec.com
Service Name Trusted - Silver
Manufacturer Adaptec, Inc
Brand Name Adaptec
Product Support Adaptec External Storage Systems: 18000 4TB, 18000 6TB
Provided Support Technical Support / Email Support / Web Knowledge Base Access / Software Phone Support / New Releases Update / Parts & Labor / Repair
Response Time ( Next Business Day )
Service Availability 8 Hours/Day x 5 Days/Week Phone Support / 24 Hours/Day x 7 Days/Week Hardware Phone Support
Service Description 8x5
Service Details Silver Onsite Response 8x5xNBD: For non-mission-critical environments, Next Business Day (NBD) Onsite Response during Adaptec business hours, excluding weekends/holidays Unlimited Tech Support calls are included for the contract term 24x7 including weekends/holidays Software support (phone support only) includes basic troubleshooting, diagnostics, configuration, and installation NBD parts replacement performed by an Adaptec trained technician if call is received during Adaptec business hours, excluding weekends/holidays
Service Duration 1 Year
Service Type Parts & Labour - Electronic and Physical Service
Service Location On-site
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