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|One stop for technical support - Because Apple designs the hardware and software, just one phone call can help resolve most issues with your iPod. Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple's experts for questions and advice on a wide range of iPod topics, including - : Connecting to your computer Mac or PC : Syncing with iTunes : Downloading video to your iPod nano from the iTunes Store : Downloading podcasts from the iTunes Store : Peace of mind - The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service options include the following - : Take your iPod to an Apple Retail Store or other Apple Authorized Service Provider : Mail in your iPod using a pre-paid shipping box provided by Apple : Comprehensive coverage - The AppleCare Protection Plan covers the following - : iPod : Battery (Service coverage is available for battery depletion of 50 percent or more from original specification) : Included accessories such as the earphones and USB cable : Important Note - The AppleCare Protection Plan can be purchased only while your iPod is still covered under the standard one-year limited warranty : Not available for customers in Florida|