Fast. Shipped within the days advertised. Reliable and responsive. Replied to email within the next day. Don't judge ABE'S of MAINE on its past review. I was worried, but now there's no doubt.
This laptop has a good foundation, the only real problem with it is the bloatware that ASUS puts on it, and how it seems to be in bed with MS as well as McAfee.
No install CD, only the disk image that comes with the computer, and McAfee Security Suite is on the computer, which slows things down, and also ASUS software, which I have found very little use for.
Overall though, if you can get past all the bloat, the wasted space (two 750GB HDs partitioned like a kid got it) you have a great laptop.