I upgraded from an older Bissell Little Green Machine to this unit based primarily on my experience with Bissell products. The PROheat has a number of nice features that ultimately sold me on it and after using it for a few months now I'm fairly pleased with it. I particularly like that you can choose to either have the heat on or off. I've heard some people say that using the heat can break down your carpets more quickly and cause the stain to get worse as it picks up new dirt that is tracked in. I don't know if that's not the case, but since my old Bissell unit lacked heat but did a fine job, I pretty much use this minus the heat. Even with the heat off I'm stunned at how good a job this unit does. It's even cleaned stains that I gave up as a lost cause. Most astonishingly, I usually vacuum first before using the steamer and then vacuum again once it's dry. I've discovered I actually vacuum up MORE dirt after steam cleaning than I did before. Clearly this machine is knocking loose built up dirt which means cleaner and nicer appearing carpets than ever before. I also liked the wand attachment from my old Little Green machine, especially for upholstered pieces and hard to reach spots and this thankfully has that.
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