The iron arrived quickly and was well packaged, the problems began when I saw the manufacturers packaging, the box was old, worn and had obviously been opened, it was partly wrapped in heat sealed plastic. Inside the iron was water-spotted, the cord was not wrapped, the labels had been removed and reapplied. When I contacted the seller right away via Buy.com asking for exchange, no reply from them in two weeks. When I checked the return policy there is a 15% restocking(as well as return ship fees) and only 30 days, not 45. Don't buy from BuyersChoice or you could lose money if there is a problem.
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