This easy-to-use guide provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects. This edition includes checklists of all phases and steps, summaries of tools per phase, and an overview of business process trends.
This guide presents the most current research and findings about
the challenges governments around the world are now placing on small business IT entrepreneurs and how they are providing increased resources to support this emphasis. Described are how organizations ...