Refurbished - Linksys EtherFast BEFVP41 Broadband Router - BEFVP41

Customer Reviews   Write a Review

AVERAGE RATING
4 out of 5
5
6
4
0
3
0
2
0
1
1
Total Reviews
7
4.4
Overall Satisfaction
4.7
Value
4.4
Ease of Use
4.4
Performance

After working with Linksys router/firewalls for a long time, and configuring many of them for private and small and mid size businesses, I write this review with some experience with both the products and with Linksys' customer support. (I am also a programmer with a strong background in networking, including VPNs, for what it is worth.) Linksys has entirely failed its customers with this product. In numerous conversations with first and second tier support staff, I was informed that the product has many known problem issues, which numerous firmware upgrades attempt to solve. Each firmware upgrade, in fact, causes this box to function less consistently than the last. Among the known issues are the failure to establish VPN tunnels, even between Linksys VPN products, and regular freezing and crashing of the router during configuration and administration. Even a 2 1/2 hour long tech call with Linksys failed to end in a successful connection, and the middle level technician I was working with refused to continue to assist me when the battery in my cordless phone finally began to die. <p>As for Linksys' customer service, it is entirely handled overseas, by a group of employees and management who clearly indicate to their unsatisfied customers that they do not feel any responsibility for the products they sell. One employee went so far as to say, "There are many negative comments about Linksys products listed all over the Internet, recommending other manufacturers, like 3Com. If you post a negative review of Linksys' products it won't do anything to hurt Linksys. And if you think that any technology company openly admits when its products have problems,you'd be wrong. We all do that." (If you don't believe me, I even have the rep's full name.) <p>I may be old-fashioned, but I believe that when a company sells a product that fails to do as implied, and then refuses to handle the problems it causes should be held responsible for its actions. If you are thinking about purchasing this product, I recommend that you seek an alternate manufacturer. Maybe, then Linksys will come to respect its customers and put some effort into its products. Even if competing manufacturers are a bit more expensive, you'll at least be buying something that works.

-sstromer@earthlink.net quote

I have a half-dozen of these installed in different offices and have had almost no problem with them. I'm using the following configurations: (1) Use a VPN connection to bridge the networks in two separate offices, (2) Provide VPN endpoint for a trading partner to connect, (3) Provide VPN endpoint for incoming VPN connections from home users (using software to connect) It takes a little bit of tweaking to get the VPN tunnels running, but the routers have been maintenance-free once installed. I've got one running that I haven't touched since it was set up nearly a year ago.

-Anonymous quote

Router works, but VPN DOES NOT.

by sstromer@earthlink.net on 6/6/2003

After working with Linksys router/firewalls for a long time, and configuring many of them for private and small and mid size businesses, I write this review with some experience with both the products and with Linksys' customer support. (I am also a programmer with a strong background in networking, including VPNs, for what it is worth.) Linksys has entirely failed its customers with this product. In numerous conversations with first and second tier support staff, I was informed that the product has many known problem issues, which numerous firmware upgrades attempt to solve. Each firmware upgrade, in fact, causes this box to function less consistently than the last. Among the known issues are the failure to establish VPN tunnels, even between Linksys VPN products, and regular freezing and crashing of the router during configuration and administration. Even a 2 1/2 hour long tech call with Linksys failed to end in a successful connection, and the middle level technician I was working with refused to continue to assist me when the battery in my cordless phone finally began to die. <p>As for Linksys' customer service, it is entirely handled overseas, by a group of employees and management who clearly indicate to their unsatisfied customers that they do not feel any responsibility for the products they sell. One employee went so far as to say, "There are many negative comments about Linksys products listed all over the Internet, recommending other manufacturers, like 3Com. If you post a negative review of Linksys' products it won't do anything to hurt Linksys. And if you think that any technology company openly admits when its products have problems,you'd be wrong. We all do that." (If you don't believe me, I even have the rep's full name.) <p>I may be old-fashioned, but I believe that when a company sells a product that fails to do as implied, and then refuses to handle the problems it causes should be held responsible for its actions. If you are thinking about purchasing this product, I recommend that you seek an alternate manufacturer. Maybe, then Linksys will come to respect its customers and put some effort into its products. Even if competing manufacturers are a bit more expensive, you'll at least be buying something that works.

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Simple straightforward VPN

on 6/13/2003

I have a half-dozen of these installed in different offices and have had almost no problem with them. I'm using the following configurations: (1) Use a VPN connection to bridge the networks in two separate offices, (2) Provide VPN endpoint for a trading partner to connect, (3) Provide VPN endpoint for incoming VPN connections from home users (using software to connect) It takes a little bit of tweaking to get the VPN tunnels running, but the routers have been maintenance-free once installed. I've got one running that I haven't touched since it was set up nearly a year ago.

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Product Overview

The Instant Broadband EtherFast Cable/DSL VPN Router from Linksys is the ideal solution for remotely accessing a network securely over the Internet using cutting edge encryption and authentication methods.

Built from the popular standard Linksys 4Port Router Model BEFSR41, the VPN Router expands its functionality and security features by utilizing 56bit DES and 168bit 3DES encryption, and Internet Key Exchange (IKE). A built-in IPSec coprocessor from Hifn allows for complete data privacy for the access and exchange of your most sensitive data from your home to your corporate network or between remote branch offices without the additional cost of IPSec VPN client software for each computer. Mobile workers can also connect to a corporate network using an IPSec based VPN client software solution. The EtherFast Cable/DSL VPN Router is capable of conducting up to 70 simultaneous IPSec VPN tunnels while allowing additional savings with no upgrade fees or technical support costs.

Specifications

Manufacturer Linksys
Mfg Part# BEFVP41
SKU 10316983
UPC 745883549856
UPC 14 00745883549856
Refurbished Yes
Features
Total Number of Ports 5
Product Type Router
Manufacturer Part Number BEFVP41
Manufacturer Belkin International, Inc
Product Model BEFVP41
Product Name EtherFast BEFVP41 Broadband Router
Product Line EtherFast
Brand Name Linksys
Network Technology 10/100Base-TX / 10Base-T
Ethernet Technology Fast Ethernet
Weight (Approximate) 12.80 oz
Form Factor Desktop
Height 1.9"
Width 7.3"
Depth 6.1"
Tech Specs
Dimensions 1.88" Height x 7.31" Width x 6.06" Depth
Weight (Approximate) 12.80 oz
Color Black - Blue
Form Factor Desktop
Status Indicators Power WAN: Diag, Act, Link LAN: Link/Act, Full/Col, 100
Number of Ports 5
Fast Ethernet Port Yes
Humidity 0% to 90% Non-condensing Operating / 5% to 90% Non-condensing Storage
Temperature 32°F (0°C) to 113°F (45°C) Operating / -4°F (-20°C) to 158°F (70°C) Storage
Product Type Router Appliance
Manufacturer Part Number BEFVP41
Manufacturer Website Address www.cisco.com
Manufacturer Cisco Systems, Inc
Product Name EtherFast BEFVP41 Broadband Router
Product Line EtherFast
Brand Name Linksys
Connectivity Media Category 5 UTP 10/100Base-TX
Standard Memory 1 MB
Additional Information The Ultimate in Security-Provides Full IPSec Virtual Private Network Capacity No IPSec VPN Client Software Needed No Upgrade Fees for Adding More Users Allows Multiple Network Devices to Share a Single WAN/IP Address Acts as a DHCP Server, Automatically Assigning IP Addresses for All Users on Your Network Built-In NAT Firewall Provides Exceptional Network Security for Your Network End-Point-to-End-Point IPSec VPN Solution VPN Options Allow for More Control Over Who Has Use of the Tunnel
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