Holidays observed by Cisco are excluded. Cut-off times can vary by region, please verify the cut-off time with your Cisco Service Account Manager.
Technical Support - Next Business Day Response Time / Replacement
Americas: United States Canada Mexico Brazil Asia/Pacific: Australia Bejing Chengdu Guangzhou Hong Kong People's Republic of China Shanghai Singapore Taipei Taiwan Europe: Austria Belgium Denmark Finland France Germany Greece Ireland Italy Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom Domestic resellers purchasing for International locations will be subject to an additional fee
Advance Replacement parts, without a field engineer, are delivered the next business day from 9 a.m. to 5 p.m., provided the request is received before 3 p.m. local time.
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