Cisco SPA 509G 12-Line IP Phone with Display PoE and PC Port - SPA509G

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Product Overview

The Cisco SPA 509G is a full-featured 12-line small business phone that provide a rich user experience with Cisco HD Voice to for unsurpassed voice clarity, a monochrome backlit display for ease of use and aesthetics , XML that deliver enhance productivity, security, and customer service applications, encryption for enhanced security, enhanced full duplex speaker phone for clear conversations across the desk, and intuitive end user menu options, for use with SBCS and Cisco SPA 9000, as well as being interoperable with major 3rd party SIP application servers for use in Open Source or Hosted IP Telephony Solutions.


Manufacturer Cisco Small Business
Mfg Part# SPA509G
SKU 211469681
UPC 882658270000
UPC 14 00882658270000
Sales Rank 29908
Product Guide Click Here for the Cisco Small Business Store
12 Voice Lines (Max of 4 independent SIP Registrations)
Backlit Pixel Based Display: 128x64 Monochrome Graphical Liquid Crystal Display (LCD)
Line Status - Active Line Indication, Name and Number
Menu Driven User Interface
Shared Line Appearance**
Call Hold
Music on Hold**
Call Waiting
Caller ID Name and Number and Outbound Caller ID Blocking
Outbound Caller ID Blocking
Call Transfer - Attended and Blind
Three Way Call Conferencing with Local Mixing
Connects to External Conference Bridge for Multi-party Conferencing
Automatic Redial of Last Calling and Last Called Numbers
On-Hook Dialing
Call Pick Up - Selective and Group**
Call Park and UnPark**
Call Swap
Call Back on Busy
Call Blocking - Anonymous and Selective
Call Forwarding - Unconditional, No Answer, On Busy
Hot Line and Warm Line Automatic Calling
Call Logs (60 entries each): Made, Answered, and Missed Calls
Redial from Call Logs
Personal Directory with Auto-dial (100 entries)
Do Not Disturb (callers hear line busy tone)Digits Dialed with Number Auto-Completion
Anonymous Caller Blocking
URI (IP) Dialing Support (Vanity Numbers)
On Hook Default Audio Configuration (Speakerphone and Headset)
Multiple Ring Tones with Selectable Ring Tone per Line
Called Number with Directory Name Matching
Call Number using Name - Directory Matching or via Caller ID
Subsequent Incoming Calls with Calling Name and Number
Date and Time with Intelligent Daylight Savings Support
Call Duration and Start Time Stored in Call Logs
Call Timer
Name and Identity (Text) Displayed at Start Up
Distinctive Ringing Based on Calling and Called Number
Ten User Downloadable Ring Tones - Ring Tone Generator Free from
Speed Dialing, Eight Entries
Configurable Dial/Numbering Plan Support
Group Paging**
NAT Traversal, including STUN Support
DNS SRV and Multiple A Records for Proxy Lookup and Proxy Redundancy
Syslog, Debug, Report Generation, and Event Logging
Secure Call Encrypted Voice Communication Support
Built-in Web Server for Administration and Configuration with Multiple Security Levels
Automated Remote Provisioning, Multiple Methods. Up to 256 Bit Encryption: (HTTP, HTTPS, TFTP)
Optionally Require Admin Password to Reset Unit to Factory Defaults
** Feature requires support by call server
Pixel Based Display: 128x64 Monochrome LCD Graphical Display with back light
Dedicated Illuminated Buttons for:
Audio Mute On/Off
Headset On/Off
Speakerphone On/Off
Four Way Rocking Directional Knob for Menu Navigation
Voice Mail Message Waiting Indicator Light
Voice Mail Message Retrieval Button
Dedicated Hold Button
Settings Button for Access to Feature, Set-up, and Configuration Menus
Volume Control Rocking Up/Down Knob Controls Handset, Headset, Speaker, Ringer
Standard 12-Button Dialing Pad
High Quality Handset and Cradle
Built-In High Quality Microphone and Speaker
Headset Jack – 2.5 millimeter
Two Ethernet LAN Ports with Integrated Ethernet Switch – 100BaseT RJ-45
802.3af Compliant Power over Ethernet (PoE)
Optional 5 volt DC Universal (100-240 Volt) Switching - Power Supply is Ordered Separately
Tech Specs
Data Networking:
MAC Address (IEEE 802.3)
IPv4 - Internet Protocol v4 (RFC 791) upgradeable to v6 (RFC 1883)
ARP - Address Resolution Protocol
DNS - A Record (RFC 1706), SRV Record (RFC 2782)DHCP Client - Dynamic Host Configuration Protocol (RFC 2131)
ICMP - Internet Control Message Protocol (RFC792)
TCP - Transmission Control Protocol (RFC793)
UDP - User Datagram Protocol (RFC768)
RTP - Real Time Protocol (RFC 1889) (RFC 1890)
RTCP - Real Time Control Protocol (RFC 1889)
DiffServ (RFC 2475), Type of Service - TOS (RFC 791/1349)
VLAN Tagging 802.1p/q - Layer 2 QoS
SNTP - Simple Network Time Protocol (RFC 2030)
Voice Gateway:
SIPv2 - Session Initiation Protocol Version 2 (RFC 3261, 3262, 3263, 3264)
SIP Proxy Redundancy - Dynamic via DNS SRV, A Records
Re-registration with Primary SIP Proxy Server
SIP Support in Network Address Translation Networks - NAT (including STUN)
SIPFrag (RFC 3420)
Secure (Encrypted) Calling via Pre-Standard Implementation of Secure RTP
Codec Name Assignment
Voice Algorithms:
- G.711 (A-law and µ-law)
- G.726 (16/24/32/40 kbps)
- G.729 A
- G.723.1 (6.3 kbps, 5.3 kbps)
Dynamic Payload Support
Adjustable Audio Frames Per Packet
DTMF: In-band and Out-of-Band (RFC 2833) (SIP INFO)
Flexible Dial Plan Support with Inter-Digit Timers
IP Address / URI Dialing Support
Call Progress Tone Generation
Jitter Buffer - Adaptive
Frame Loss Concealment
VAD - Voice Activity Detection with Silence Suppression
Attenuation / Gain Adjustments
VMWI - Voice Mail Waiting Indicator - Via NOTIFY, SUBSCRIBE
Caller ID Support (Name and Number)
Third Party Call Control (RFC 3725)
Password Protected System, Preset to Factory Default
Password Protected Access to Administrator and User Level Features
HTTPS with Factory Installed Client Certificate
HTTP Digest - Encrypted Authentication via MD5 (RFC 1321)
Up to 256-bit AES Encryption
Provisioning, Administration, and Maintenance:
Integrated Web Server Provides Web Based Administration and Configuration
Telephone Key Pad Configuration via Display Menu / Navigation
Automated Provisioning and Upgrade via HTTPS, HTTP, TFTP
Asynchronous Notification of Upgrade Availability via NOTIFY
Non-intrusive, In-Service Upgrades
Report Generation and Event Logging
Statistics Transmitted in BYE Message
Syslog and Debug Server Records - Configurable Per Line
Physical Interfaces:
2 100baseT RJ-45 Ethernet Ports (IEEE 802.3, including 802.3af)
Handset: RJ-7 Connector
Built-in Speakerphone and Microphone
Headset 2.5 mm Port
Power Supply:
Power supply is purchased as a separate line item
-- Models: PA100-NA, PA100-EU, PA100-UK, PA100-AU
DC Input Voltage: +5 Volts DC at 2.0 Amps Maximum
Power Consumption: 5 Watts
Switching Type (100-240v) Automatic
Power Adapter: 100-240v - 50-60Hz (26-34VA) AC Input
Indicator Lights/LED:
Speakerphone On/Off Button with LED
Headset On/Off Button with LED
Mute Button with LED
Message Waiting Indicator LED
Voicemail Message Retrieval Button
Hold Button
Warranty: 1 year

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