Solved my problem with fax and voice mail
I had been given the model 3500 by my company to use for my phone line so I could have both voice and fax. It worked with an answering machine but when I had to get Call Notes/voice mail it would not go to the voice mail after picking up to see if it was a fax. After many frustrating weeks, I googled the problem and found that the model they gave me does not work with voice mail and that I needed the 5500 or 7500 and a distinctive ring on my phone line to make it work. I still had to call the help line who answered right away and after two calls I had the modem programed and set up properly. You have to program the modem and you can't run it in line with regular phone-- you need a duplex splitter at the jack - they are available everywhere.
Was this review helpful to you?YESNO