The product didn’t work in my 400SC but the suppli
The product didn’t work in my 400SC. With Buy.com's guidance, I contacted the supplier, Computer Memory Solutions; they acknowledged the difficulty experienced by some 400SC computers and sent me another brand with an option to return both modules on their expense, if I am not satisfied. Not willing to take a risk of messing up what I already have, I opted to return both. Through out, CMS maintained an open communication with me by phone and by email. It was really an eye opening opportunity to interact with their representatives who turned out to be not only professional but also kind and understanding human beings. Kudos to both Buy.com and Computer Memory Solutions, from someone whose problem is not solved but his trust has been renewed.
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