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Cultural Competence for Public Managers : Managing Diversity in Today's World (Hardcover)

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Product Overview

Providing public managers with the tools to manage diverse and multicultural employees, avoid cultural missteps, and create optimal performing organizations, this unique book is grounded in solid theoretical conceptual models, successful government and private sector practices, and international collaborations. Organized thematically, it defines the scope of cultural competence, highlights best practices, and describes variations in responsibility for administering cultural competence for executives, managers, supervisors, and employees. The authors give expert advice for building a culturally competent organization and troubleshooting cultural competence issues.

Specifications

Publisher CRC Pr I Llc
Mfg Part# 9781439828076
SKU 212125127
Format Hardcover
ISBN10 1439828075
Release Date 8/13/2012
Product Attributes
Book Format Hardcover
Number of Pages 0394
Publisher CRC Press
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