Customer Service for Professionals in Health Care (Paperback)

Customer Reviews   Write a Review

Be the first to review this item and earn 25 Rakuten Super Points™

Product Overview

This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and also provides self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept in meeting these needs every day.


Publisher Authors Choice Press
Mfg Part# 9780595283651
SKU 33873840
Format Paperback
ISBN10 0595283659
Release Date 4/10/2007
Product Attributes
Book Format Paperback
Number of Pages 0068
Publisher Authors Choice Press
Sold Out
Sorry, you missed the deal!
This product is currently not available.
Promotions & Offers (1)
  •  custom promo
    5% Back* Sitewide with Promo Code Rewardme *See page for details