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Customer Service for Professionals in Health Care Leebov, Wendy (EDT)|Leebov, Ed D. Wendy 1 of 1
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Description
 

Learn more about Customer Service for Professionals in Health Care:

Format: Paperback
ISBN-10: 0595283659
ISBN-13: 9780595283651
Sku: 33873840
Publish Date: 4/10/2007
Dimensions:  (in Inches) 10.75H x 8.25L x 0.25T
Pages:  68
Age Range:  NA
 
This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and also provides self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept in meeting these needs every day.

Product Attributes

Product attributeBook Format:   Paperback
Product attributeNumber of Pages:   0068
Product attributePublisher:   Authors Choice Press
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