Customer Service for Professionals in Health Care (Paperback)

Customer Reviews   Write a Review

Be the first to review this item and earn 25 Rakuten Super Points™

Product Overview

This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and also provides self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept in meeting these needs every day.

Specifications

Publisher Authors Choice Press
Mfg Part# 9780595283651
SKU 33873840
Format Paperback
ISBN10 0595283659
Release Date 4/10/2007
Product Attributes
Book Format Paperback
Number of Pages 0068
Publisher Authors Choice Press
loading
$1.63 + $3.99 shipping
$12.95 You save $11.32 (87%)
Rakuten Super Points Earn 2 ($0.02) Rakuten Super Points™
What are Rakuten Super Points™?
Get rewarded when you shop! Earn 1 point per dollar spent. That's like getting cash back on every purchase. Easy to see matured points in checkout. Use points just like cash.
Learn More
Get this item for
(price with shipping)
(redeem points)
Format: Paperback
Condition: Used-Very Good
In Stock. Usually Ships in 1 to 2 business days
Please select an option to buy
Add to Cart

Sold By:  Discover Books
What is a Marketplace and Shop Owner?
  • Our marketplace is a platform where approved third-party retailers (Shop Owners) can sell their products
  • Items are sold and shipped by Shop Owners
  • Your credit card and personal information remain secure; Rakuten.com meets all PCI Security Standards.
  • Purchases can only be returned to the Shop Owner
  • All purchases receive Rakuten Super Points™
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT