I gave the overall satisfaction a rating of 4 for the simple fact that the bottom of the laptop gets really hot. I've had to purchase a cooling fan about a week later. The laptop itself performance wise is wonderful. It came ready to use immediately. At first glance, you cant even tell its been refurbished but once you look closer there are signs(i.e. missing screws). I use this computer mainly for streaming movies and with it overheating the streaming starts to slow down. I'm sure with the cooling fan this problem will be solved.
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